Conversation Two W: Mr. Green, What do you think makes a successful negotiator?
M: Well, It does hard to define, but I think successful negotiators have several things in common. They are always polite and rational people, they are firm, but flexible. They can recognize power and know how to use it. They are sensitive to the dynamics in the negotiation, the way it raises and falls, and how may change the direction. They project the image of confidence, and perhaps most importantly, they know when to stop.
W: And what about an unsuccessful negotiator?
M: Well, this probably all of us when we start out. We are probably immature and over-trusting, too emotional or aggressive. We are unsure of ourselves and want to be liked by everyone. Good negotiators learn fast, pool negotiators remain like that and go on losing negotiations,
W: In your opinion, can the skills of negotiation be taught?
M: Well, you can teach someone how to prepare for negotiation. There perhaps six stages in every negotiation, get to know the other side, stay your goals, start the process, clarify there is a disagreement or conflict, reassess your position, making acceptable compromise, and finally reach some agreements and principals. These stages can be studied, and strategies to be used in each can be planned before-hand. But I think the really successful negotiator is probably born with the sixth sense that may respond properly to the situation at hand.
W: The artistic sense you just described?
M: Yes, that’s right
12. What’s the man say about good negotiators?
13. What does the man say, maybe the most important thing to a successful negotiator?
14. How is a good negotiator different from a poor one?
15. What’s the first stage of a negation according to the man?
>>>立即刷题